Customer Support

At FlexiBiz, our business is all about helping you to make your business work! As such we provide a range of add-on services that will support you and your customers.

 

customersupport

Flexible Office Space
Our purpose built facility also boasts a floor of offices that you can plug into. If you want to base your business at FlexiBiz we can provide you with a dedicated office space with flexible use of all other areas. You will benefit through sharing our resources.

  • Shared reception area including management of customer visits
  • Meeting and conference room
  • Full broadband and IT infrastructure

istockphoto_3677355-service-with-a-smileCustomer Feedback
The FlexiBiz team are essentially your team! As such we will manage all communications with your customers. One of the key areas is customer feedback, so let us..

  • Manage customer queries on purchases / delivery etc.
  • Deal with queries on product use / repairs / complaints etc.

We will generate a report on all customer feedback and inform you straightaway. This will ensure that you have a history of all customer communications.

Customer Visits
If your customers want to visit your business, we can manage the visit for you. Your customers will be impressed with what they see...

  • Professional Image – your company name and identity highly visible
  • Your Customers will be greeted by a FlexiBiz executive
  • The FlexiBiz team become your team for the visit of your customers
  • We can facilitate product demonstrations